Video Confrencing Engineer

  • Sector: ConSol UK Infrastructure & Telecommunications
  • Contact: Yashica Bharvirkar
  • Contact Email: Yashica.Bharvirkar@consolpartners.com
  • Duration: 1 Year + Ext
  • Start Date: ASAP
  • Client: ConSol Partners
  • Salary: Up to €0.00 per day + Competitive Market Rates
  • Expiry Date: 23 September 2021
  • Job Ref: BBBH188113_1631268370


We have an excellent long-term remote opportunity for a Video Conference (VC) Consultant to work with a leading IT service provider in a fully remote position!

Job type - Contract
Duration - 1 year + Extensions
Rate - Competitive
Location - Fully remote (even after Covid)

Skills

  • Proficient English communication skills
  • Good German communication skills
  • Good knowledge of the Windows environment
  • Good knowledge of Zoom application and environment
  • Good knowledge of the Microsoft Office Suite: Microsoft Word, Excel, Outlook, Teams, OneDrive, etc.
  • Good knowledge of audio and video equipment used in video-conferencing systems



Experience

  • Organise Zoom test calls requested by external parties
  • Contact the requester by phone or email to detail and confirm the requests
  • Create Zoom meetings and manage Outlook calendar accordingly
  • Conduct the test calls following a given script and instructions focusing on the technical requirement
  • Provide technical guidance to the requesters based on the given guidelines
  • Log each test call within an incident record using a given template
  • Create a daily report of all test calls with details and results
  • Follow-up on failed test calls
  • Convert existing Oral Proceedings before examination meeting currently under Skype for Business (Sfb) to Zoom meeting
  • Collaborate with internal Service Lines and ServiceDesk providing support to the end-users related to video conferencing



Nice to have

  • A good understanding of other standard language (French)
  • Office 365 Administration (Teams, SharePoint/OneDrive, Exchange)
  • Further IT skills



Personal Skills

  • Ability to work in an international organisation (communication skills are required)
  • Demonstrated good interpersonal skills and the ability to work with various Service Groups
  • Self-motivated and self-managed
  • Good analytical abilities
  • Proactive
  • Team Player