Lead Client Change Manager | Tier 1 Investment Bank | Securities Services
Location: London (Hybrid - 3 days per week on-site) Rate: Up to £700 per day (Inside IR35) Duration: Initial 6-12 Months Sector: Global Consultancy / Investment Banking
The Role
We are headhunting a Senior Client Change Manager to lead a high-profile portfolio for a global consultancy, embedded within the Securities Services division of a Tier 1 Investment Bank.
This is a "heavy-hitter" role designed for a delivery specialist who can navigate complex stakeholder landscapes while maintaining deep technical domain knowledge. You will have end-to-end ownership of a change portfolio across Fund Admin, Middle Office, Transfer Agency, and Custody.
Key Responsibilities
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Relationship & Portfolio Orchestration: Act as the primary interface for the end-client, translating their strategy into internal consultancy delivery roadmaps.
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Influencing Without Authority: Manage a high volume of often unconnected Change Requests (CRs) across a multi-layered banking environment.
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Team Leadership: Direct a team of PMs and BAs to ensure commercial viability, quality of delivery, and benefit realization.
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Commercial Management: Maintain a sharp eye on SLAs, KPIs, and the impact of cost-drift on client approvals and project margins.
Required Experience & Skills
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Securities Services Mastery: You must possess a deep technical understanding of Fund Services, Custody, or Middle Office operations.
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Portfolio Leadership: Proven track record of directing multiple complex workstreams and managing delivery teams simultaneously.
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Consultative DNA: High emotional intelligence—able to lead difficult stakeholder conversations and effectively "tell the story" of change.
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Delivery Track Record: Experience within a Tier 1 Banking or major Global Consultancy environment is essential.
The Urgency
This is an immediate requirement. Our client is looking to review CVs within the next 24–48 hours to move straight to interview. If you have a "people-first" leadership style combined with a strong sense of urgency and deep domain expertise, we want to hear from you.
