Job Specification: Portfolio Manager – Digital Delivery
Sector: General Insurance | Location: Hybrid (London or Surrey) | Duration: 12 Months
We are seeking a highly experienced, delivery-focused Digital Delivery Portfolio Manager for a leading UK Insurance Group. This is a robust 12-month contract with a potential permanent position on offer after 12 months
The Mandate: Hands-On Digital Delivery
Due to the client’s lean, flat structure, this role requires a Portfolio Manager who is immediately hands-on. You must be comfortable diving into detail to unblock projects and ensure successful delivery across your portfolio. This is not a high-level governance role.
-
Scope: Manage 3–5 concurrent digital change projects focused on customer experience and digital channels.
-
Team: Direct line management and mentoring of 2–4 Project Managers.
-
Core Focus Areas: Leading transformation projects focused on customer-facing platforms, online policy servicing, digital sales channels, and user experience (UX/UI).
Required Profile
-
Proven experience as a Portfolio Manager or Senior Programme Manager, specifically within the Insurance or wider regulated Financial Services sector.
-
Demonstrable track record of leading delivery in a hands-on capacity (not purely governance).
-
Expertise aligned to Digital transformation and customer-facing technology.
-
Experience managing and mentoring direct reports (Project Managers).
Logistics
-
Start Date: ASAP (Candidates available immediately will be prioritized).
-
Location Flexibility: You can select a primary office base of either London or Surrey.
-
Work Pattern: Hybrid model, requiring only 1–2 days per week attendance in your chosen office.
