. Business Performance and Management
- Assist with day-to-day HR administration including (but not limited to):
- Recruitment (e.g. sourcing of candidates, organising/arranging for interviews, etc.) for both regulated positions and non-regulated positions
- On-boarding and off-boarding of staff
- Ensure HR processes are adhered to (e.g. reminder when probation period is up for review, employment reference requests, etc.)
- Ensure new and existing staff personnel file (physical and digital) are up to date and organised
- Processing staff benefits and liaison with the Bank’s benefits broker
- Visa processing for secondees
- Provide assistance and support to the Branch staff with HR systems and 1st line HR advice (referring to HoD for serious issues where need)
- Organising training and other L&D related plan
- Annual performance management
- Staff surveys, Wellbeing and engagement activities
- Assist with the production of MI report for HR related data (branch/group HR as required)
- Ensure HR letters are appropriate and accurate (referring to SOPs and applicable policies)
- Ensure the Branch compliance to the UK immigration laws and prevent illegal working systems
- Assist with data entry for monthly payroll, and ensuring all staff claims (including overtime) and deductions are processed timely (this also includes assisting with other ad-hoc tasks such as P11Ds/P60s)
- Provide any other general administrative support to the Head of HR and Administration
- Assist with ensuring the Branch is in compliance with the Health & Safety rules
- Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch
- Ensure all HR data is accurately labelled, and data retained/managed as per GDPR and internal policies and SOPs
Data Integrity and Privacy Compliance
- To ensure all data worked on and or/shared with internal/external clients are accurate, complete and maintained in accordance with data quality standards
- Handle all data in strict alignment with the General Data Protection Regulations (GDPR) principles
- Escalate any suspected data breaches or any privacy issue to the HOD promptly and without delays.
- Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorisation is given and follows GDPR / department’s SOPs
Regulatory Compliance duties
Comply with all applicable individual conduct rules
Training and Learning & Development duties.
- To complete all mandatory training set by the Bank (branch and group) within set deadlines
- To work with HOD as and when needed to identify relevant and appropriate training for the role
Performance Management duties
- Accurately and promptly reporting and logging of absence in the HR related systems to ensure required standards of conduct and performance in the workplace are met
- To complete the assigned annual and ad-hoc performance reviews in line with procedure
- To report any wrongdoing/work related concerns/matters to the HOD, the GM or HR as and when these arises (where appropriate referring to HR to support/guidance and agreement with next
Quality Assurance Tester – QAT
- Completion of CET/KRIs within set deadlines
- Completion of assigned training relating to QAT duties and responsibilities
- Assistance in identifying and highlighting areas of improvements, gaps and advise on risk and control related areas when performing testing and executing testing of samples
- Complete testing requirement as per testing schedule to ensure compliance with stipulated deadline and to ensure sufficient coverage of processes and controls
- Ensure all evidence of sampling are available as and when required by independent reviewer
