Delivery Manager (Agile) – Permanent
📍 Location:
Manchester, UK
🏢 Working Model:
Hybrid – 4 to 5 days per month in the Manchester office after an initial onboarding period
🔒 Security Clearance:
Active SC Clearance or SC-Eligible candidates can apply
💰 Salary:
£75,000 – £80,000 per annum (Gross)
📄 Employment Type:
Permanent
About the Role
We are looking for an experienced Delivery Manager
to join a high-performing delivery community supporting the development and maintenance of digital services used by UK citizens. You'll play a key role in enabling multidisciplinary teams to deliver complex digital solutions while fostering a culture of collaboration, continuous improvement, and user-centric delivery.
As part of a broader delivery community, you'll be accountable for one of several delivery teams, helping drive successful outcomes through Agile leadership, stakeholder engagement, and effective delivery management.
Travel Requirements
During the first 8 weeks, you will be expected to travel to the Manchester office 2 days per week
to support onboarding and team integration. Following this period, office attendance will typically reduce to 5–7 days per month, offering excellent hybrid working flexibility.
Key Responsibilities
- Lead and facilitate Agile ceremonies including Scrum and Kanban events.
- Guide teams through the full product delivery lifecycle.
- Break down complex challenges into manageable deliverables for delivery teams.
- Identify, manage, and mitigate delivery risks and blockers.
- Act as the team's servant leader, removing obstacles and enabling delivery success.
- Collaborate closely with Product and Engineering teams to align scope, priorities, and timelines.
- Use delivery metrics, KPIs, velocity tracking, and trend analysis to monitor team performance and drive continuous improvement.
- Promote a culture of learning, feedback, and iterative improvement.
Skills & Experience Required
- Strong experience in Delivery Management, Agile Delivery, Project Management, or Application Delivery Management.
- Approximately 10–15+ years' relevant experience in delivering technology or digital programmes.
- Excellent stakeholder management and communication skills, with the ability to explain technical concepts to non-technical audiences.
- Strong understanding of Agile methodologies including Scrum and Kanban.
- Experience using delivery tools such as Jira and Confluence.
- Ability to prioritise and negotiate backlog items to maximise user value and delivery outcomes.
Desirable Experience
- Experience working in environments focused on user outcomes and user needs, rather than solely features or story point delivery.
- Understanding of GDS (Government Digital Service) standards and experience working within multidisciplinary teams.
- Experience within Central Government or public sector environments.
- Knowledge of case management/caseworking environments.
- Exposure to Pega would be advantageous.
Why Apply?
- Competitive salary of £75,000–£80,000
- Flexible hybrid working arrangement
- Opportunity to work on meaningful digital services that impact UK citizens
- Collaborative Agile environment with multidisciplinary teams
- Long-term permanent career opportunity
Candidates with active SC Clearance or eligibility to obtain SC Clearance are strongly encouraged to apply.
