Customer Success Manager

  • Sector: ConSol UK Enterprise & Cloud
  • Contact: Yashica Bharvirkar
  • Contact Email:
  • Start Date: ASAP
  • Client: ConSol Partners
  • Location: Netherlands
  • Salary: £100000.00 - £110000.00 per annum + Excellent company benefits
  • Expiry Date: 18 May 2022
  • Job Ref: BBBH395126_1652288084

About Us

ConSol Partners provide permanent and contract staffing solutions to FTSE & Fortune 500 companies, global brands and start-ups in the technology domains of Artificial Intelligence, Autonomous Driving, FinTech, Blockchain/Cryptocurrency and Robotics. Founded in 2008, ConSol Partners have quickly established themselves as one of the world's leading technology recruitment brands.

Our our client

ConSol Partner's client is revolutionizing the way NetOps and DevSecOps teams deliver Machine Identity Management and Application Delivery Automation solutions services to Enterprise IT. Their platform is a modular software application that enables the automation and orchestration of network infrastructure using an intuitive, context-aware, visual workflow. It quickly and easily translates business requirements into automation workflows that improve agility, enforce compliance, eliminate errors, and reduce cost. Our client's customers are among the world's most demanding Fortune 1000 organizations in financial services and banking, healthcare, oil and gas, manufacturing, and high tech.

Job description

  • Customer Success Architect will play a key role in driving customer onboarding, solutioning and adoption of product by being a customer advocate.
  • You will be the primary technical contact in the CS organization and work closely with customers, sales, delivery, product management and CSM's to deliver effective solutions for automating customers IT Network infrastructure and Public Key Infrastructure.
  • You will combine your deep expertise of technical knowledge with customer business objectives /challenges to coach customers on how to use the platform to realize value faster.
  • You will partner closely with other cross-functional team members (e.g. sales, product management, support, Services , delivery) to translate business needs and product requirements into new solutions

Primary Skillset:

  • Minimum 7+ years experience working in customer-facing technical roles (such as Solution Engineer, Professional Services Engineer, Technical Support Engineer, Subject Matter Expert)
  • Better understanding on Cryptography basics
  • Strong domain expertise on PKI, DNS, Active Directory, ADCS, CRL, OCSP
  • Certificate Life Cycle management/operations
  • Understanding on PKI infrastructure design/implementation process
  • PKI integrations, MSIntune, SCEP, other enrollment practice
  • PKI usecase creation, document, advocate customer on PKI security standards
  • Knowledge on Change management process, Disaster recovery, High availability scenarios

On offer is an opportunity to work with one of the fasting growing software companies in the world, a competitive salary, flexibility to work fully remote and stock options.

Should you be interested in the above opportunity, please apply to it or call directly on +44 203 207 7733 to know more.