Business Intelligence Analyst

  • Sector: ConSol UK Software Development
  • Contact: Tom Carpenter
  • Contact Email:
  • Duration: 12 months +
  • Start Date: ASAP
  • Client: ConSol Partners
  • Location: London
  • Salary: £400 - £500 per day
  • Expiry Date: 15 February 2024
  • Job Ref: BBBH437700_1707391086


Join our client's Business Service Management (BSM) Group and play a key role in driving efficiency and resilience!

What you'll do:

  • Develop analytics standards and translate data into insightful outputs for key business services.
  • Design and implement dashboards to monitor performance, risk, and change across services.
  • Collaborate with teams to ensure accurate and timely data for analysis.
  • Support Business Service Owners (BSOs) and identify key service metrics, both specific and enterprise-wide.
  • Contribute to the Enterprise Operations Committee, providing non-financial governance.
  • Develop and deliver BSM Analytics education and communication materials.
  • Partner with the Analytics & Insight Team and broader community to share knowledge.

Who you are:

  • Experienced working with cross-functional teams on data analytics solutions.
  • Familiar with service management disciplines like Service Catalogue Management and Service Change Management.
  • A problem solver with a data-driven mindset and strong technical skills (SQL, Python, Alteryx).
  • Adept at using Power BI or Tableau for data visualization.
  • Experienced with ServiceNow and cloud environments (AWS, Azure).
  • Strong communicator who can tailor content to different audiences.
  • Able to manage complex projects and balance strategic thinking with practicality.

Please apply for further information!